To update the auto-sync frequency for case details from every 8 hours to every 2 hours in the Case Sync app, follow the steps below: By default, case details will automatically fetch every 8 hours. If you want the information to be updated more frequently, such as every 2 hours, you can adjust this setting within the app menu. This ensures you have the latest case status from the servers. How to do it: Step 1: Open the app's menu by tapping the menu icon (three horizontal lines) in the top-left corner of the screen. Step 2: Choose the "Settings" option from the list provided in the menu. Step 3: Navigate to the specific setting titled "Auto Sync Frequency" and click on it. Step 4: Select your preferred synchronization interval from the available options, for example, "2 hours" . The case details will then be updated automatically every two hours. ...
How to Add a Case Using CRN Number Adding a case using a CRN (Case Registration Number) is quick and seamless. Just follow the steps below to get your case synced instantly. Step 1: Open the Main Menu Launch the application and tap on the Menu icon (☰) located at the top-left corner of the screen. This will give you access to all primary features of the app. Step 2: Select “Add Case using CRN” From the menu options, choose “Add Case using CRN” . This option is designed to help you fetch official case details accurately using the CRN. Step 3: Enter the CRN Number Carefully enter the CRN Number associated with your case. Make sure the number is correct to ensure successful retrieval of case details. Step 4: Add the Case Tap on the “Add Case” button. The system will securely fetch and sync the case information, making it immediately available in your case list. For video reference please watch the below video