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Configuring automated SMS alerts to clients

Follow the below steps to configure automated SMS alert to your client. (SMS Charges) are applicable.
Steps
1)Go to the settings menu in the application
2)Click on settings icon again
3)Download Casesync Alerts application if it is not already installed. 

Enable "Send SMS Alerts" feature.


Enable "Case Hearing Reminders" 
Casesync will send next hearing reminders to all the clients which are having mobile numbers in the more details section of Active Cases Tab.

4)Once the Send SMS Alerts feature is enabled SMS format will become editable

5)Click on Case Hearing Reminder SMS Format.
6)If you are ok with the above format you can click on the "Cancel" button. Otherwise, you can edit the format as you want.values which are inside "@@" are dynamic it will be replaced by particular case related details. For example, you don't want court details to be available please remove the @court@ from the format.

————————Dynamic Values Already Available——————

@reg_no@ —>Registration Number

@case_type@ —>Case type

@reg_year@ —> Registration Year

@next_hearing@—>Next hearing date in (DD-MM-YYYY) format

@court@ —> Court name

@purpose@—> Next Purpose

@business@—> Latest business

@pet_name@—> Petitioner Name

@res_name@ —>Respondent Name


If you enable Send Next Hearing Date SMS alerts

Client will get sms alerts on every update of hearing date and the format is configurable same as mentioned in step 5.


 

7)SMS alert will be sent for cases for which the client mobile number is configured. Please refer to the below image for configuring the client mobile number for a case.

8)Operator SMS charges are applicable.
9)If you have dual SIM please select the default SIM which is having SMS balance. So you can avoid the SMS charges.

10)SMS will be sent at the "Case Hearing Reminder Timings" which is configured in the settings menu.
11)By default, SMS timings are 8 AM in the morning. If you want to change the SMS timings change the notification timings as you like.
12)If the Notification timing is before 6 PM it will send SMS alert for today's cases. If the timing is after 6PM it will send SMS alert to tomorrow's cases.


 If you are facing any issues please  email to the developer email address(vikasramireddy@gmail.com) or What's app us on 9441000464).

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